Download iMarketing Center Latest version: v.2.0.1n
Created date : 12/27/2013
Updated date : 12/24/2016
Some popular Q&As
|Q1: Some SMTP servers like hotmail only allows TLS protocol. How can I config it for this app?|
|A1: Just config SMTP server like normal, but DO NOT check SSL box e.g. smtp.live.com:587 - SSL uncheck|
|Q2: I have configured 2-Step Verification for my Gmail but SMTP connection test still fail. How to fix?|
|A2: For Gmail, yes you need to configure 2-Step Verification. But you also need to generate app password and use app password instead of your Gmail password: more details here.|
|Q3: How to update the email subject and email content of history email?|
A3: Just tap edit button to update email subject from history.
It is a little bit tricky if you want to update history email body. Below are the steps:
|Q4: After running Verify Email, why there are still have some bounced-back emails?|
|A4: Verify email only verify email's domain, email formation... but not able to verify the existence of email address.|
|Q5: I have configured google mail for sending, why too many emails reported FAIL when send in progress?|
|A5: It seems that you have reached the limit for sending email, maximum 100 per send, and maximum 500 per day, base on this note from google: http://support.google.com/mail/bin/answer.py?hl=en&ctx=mail&answer=22839.|
|Q6: Could you please let me know the implementation of email tracking(statistics)?|
A6: To track email opened we have to add an image tracking at the end of the email. This is the best method to implement email tracking. Sometimes you may see that email opened is zero but actually it was read(the image wasn't loaded, so it's uncountable).
To track link clicked, we use our tracking server to record this. After finish recording, that link is redirected to the real one. Sometimes the server has issue, so you always need to TEST your email carefully before sending out.
|Q7: What is the function of 2 last buttons in contact lists management screen?|
|A7: They are: add new user defined column button and edit/remove user defined column button. They are interesting because you can create your own fields for your specific purpose and using it in composer tags.|
|Q8: I am using SMTP server provided by my hosting service, it seems very slow, how to improve it?|
|A8: Yes, they are very slow, if you want to improve, you can use some Pro SMTP servers like: Amazon SES, http://elasticemail.com, https://sendgrid.com etc...|
|Q9: This app is complicated. I don't know where to start. Please give me some advices.|
A9: Yes, but when you know how to use the app, you'll totally happy with this app :)
- Firstly: don't care any screen, just go to Manage contact groups to create a list.
- Secondly: create some contacts manually from that screen. BUT don't do that, just go to Import Contacts to import from CSV, Excel or device contacts.
- Lastly: go to Send your SMS screen to send a text campaign if you want to use Text Center features, if not, you want to use Email Center, please go to Compose your Email to compose an email (or import from HTML, text file...) and go to Send your Email, do SMTP configuration and start sending.
|Q10: What is First Name, Surname, Name in contact list?|
A10: - Nothing to explain if it is created manually :).
- For import from external csv file: First Name is the first name, surname is last name and name is last name (the standard email contact format does not contain full name property so name is populated as last name).
- For import from device contacts: First Name is given name, surname is last name and name is display name (full name), if given name or last name is empty, the default value is set (display name).
|Q11: What is the purpose of Export bounced-email to file in Bounce-back screen?|
|A11: Allow you to export bounced email to file when do bounce-back, each email will be put in each line. The purpose of this function is allow you to import bounce-back list to remove duplicate...|
|Q12: I want user unsubcribes from my website, do not need to reply an email like now. Is it possible?|
|A12: Yes, if you use unsubscribe function (unsubscr button in composer) it means user must reply an email to you. If you want user able to unsubscribe from your website, you should add a link like this: http://you.website.com?unsubscr=#e-mail# - the #e-mail# will be replaced in send|
|Q13: I want to create some email templates for me, the email composer is good to design them, but it still difficult to use. How to deal with it?|
|A13: Because the impact of mobile operating system, we cannot design a very good composer support all needed, but if you are familiar with HTML code, you can design every complicated email template (just choose show HTML code button and edit everything). BTW the current composer is still not good, we will improve it in the next release.|
|Q14: Why Twilio always auto reply my message even I have paid for them?|
A14: Just login to your Twilio portal -> Your Phone Number.
Change A MESSAGE COMES IN URL to: http://twimlets.com/echo?Twiml=%3CResponse%3E%3C%2FResponse%3E
|Q15: I want to send a large amount of email by using google mail, how should I do?|
|A15: Please follow this link https://support.google.com/mail/bin/answer.py?hl=en&answer=81126 to know how to create a good email. Good email should contain both subscribe and unsubscribe links; SMTP should use the same From, To, Reply to ...|
|Q16: Spintax (in composer -> tools and send configuration) seems interesting, but I do not know it clearly, could you please explain more?|
|A16: using spintax to help you create many copies of the original email, please refer send help section for more details.|